Privacy Policy
We keep your information safe, simple, and never share it beyond what is needed to make your gifting experience wonderful.
Last updated: June 2026
What Information We Collect
When you reach out to Shubhji — whether through WhatsApp, our website contact form, phone, or email — we may collect the following details to process and fulfil your order:
- Name — to personalise your experience and address you correctly.
- Phone number / WhatsApp number — to communicate with you about your order.
- Delivery address — to arrange shipping of your gift hamper(s) pan-India.
- Occasion and customisation details — to create the perfect hamper for your needs.
- Email address (if provided) — for order updates or invoices when requested.
How We Use Your Information
We use the information you share only to fulfil your order and provide you with a smooth gifting experience. Specifically, we use it to:
- Process and confirm your order on WhatsApp or phone.
- Customise your hamper to your specifications.
- Coordinate delivery through our courier and logistics partners.
- Respond to your queries and provide post-delivery support.
- Send you occasional updates about new collections or festive offers — only if you have opted in.
We Do Not Sell Your Data
Your personal information is yours. We will never sell, rent, or trade your data to any third party for marketing or any other commercial purpose. Full stop.
Cookies & Analytics
Our website may use basic analytics (such as Google Analytics) to understand how visitors interact with our pages. This helps us improve your experience. Analytics data is aggregated and anonymised — it does not personally identify you. We do not use tracking cookies for advertising.
Third-Party Partners
To fulfil your order, we share only the minimum necessary information with trusted partners:
- Courier & delivery partners — your name and delivery address are shared solely to ship your hamper.
- WhatsApp (Meta) — our primary communication channel. Your use of WhatsApp is governed by WhatsApp's own Privacy Policy.
We do not share your information with any other third party without your explicit consent.
Data Retention
We retain your order-related details only for as long as needed to fulfil your order and handle any follow-up support. If you would like your information removed from our records at any time, simply reach out to us and we will take care of it promptly.
Your Rights
You have the right to request access to the personal information we hold about you, to correct any inaccuracies, or to request deletion. To exercise any of these rights, please contact us:
- WhatsApp: +91 91937 37297
- Email: hello@shubhji.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to check back periodically.
Questions about this policy? Reach us at hello@shubhji.com or WhatsApp us at +91 91937 37297.